Jiyo Privacy Policy

Last Updated: November 3, 2025

This Privacy Policy describes how Jiyo (“we,” “our,” “us,” “JiyoChat,” or “the App”) collects, uses, and protects your personal information when you use our products and services.

We are committed to maintaining your privacy and ensuring a safe, transparent, and secure experience for all users.

1. Information We Collect

1.1 Information You Provide

We may collect the following information directly from you:

• Basic account details such as username, gender, age, and profile picture.
• Content you share during chats, live streams, or videos.
• Payment details or purchase history for premium features (processed securely through third-party payment providers; Jiyo does not store full payment card information).

1.2 Automatically Collected Information

• Device information (model, operating system version, network, IP address).
• Usage data, including session duration, interactions, and preferences.
• Log files and crash data to improve app performance and stability.

1.3 Information from Third Parties

If you choose to log in via social platforms (such as Google or Facebook), we may receive your basic public profile data according to your privacy settings on those platforms.

2. How We Use Your Information

Jiyo uses the collected information to:

• Deliver, operate, and improve our services and personalized experiences.
• Facilitate video chat connections, live interactions, and community engagement.
• Personalize recommendations and enhance matching accuracy.
• Detect, prevent, and respond to fraudulent, abusive, or illegal activities.
• Enforce community standards and maintain platform integrity.
• Comply with applicable laws and regulatory obligations.

3. Sharing and Disclosure of Information

Jiyo does not sell user data.

We may share your information only under the following limited circumstances:

• With trusted service providers or partners who process data on our behalf (e.g., payment, moderation, or analytics services).
• When required by law, regulation, or valid legal process.
• To protect the rights, property, or safety of Jiyo, our users, or the public.

Some service providers may be located in other countries; in such cases, we ensure that adequate data protection measures are in place.

All third parties handling user information are bound by strict confidentiality and data protection obligations.

4. Age Restriction and Child Protection

Jiyo strictly prohibits the use of the platform by individuals under the age of 18.

We maintain zero tolerance for any form of child exploitation, abuse, or sexualization. Prohibited actions include:

• Sharing, creating, or distributing material involving child sexual abuse or exploitation (CSAE).
• Depicting or encouraging harmful, violent, or dangerous activities involving minors.
• Manipulating, coercing, or exploiting minors in any form.
• Displaying underage individuals in live streams, videos, or other content.

Users who violate these rules will face immediate suspension or permanent removal. Jiyo may report such cases to the National Center for Missing & Exploited Children (NCMEC) or other competent authorities as required by law.

We also encourage parents and guardians to monitor their children’s online activity and report any concerns to us immediately.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.

When data is no longer needed, it is securely deleted or anonymized.

6. User Rights and Choices

Depending on your region, you may have the right to:

• Access or request a copy of your data.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Withdraw consent or restrict data processing.

Requests can be made directly within the app or via csngame66@gmail.com.

For security reasons, we may verify your identity before processing your request.

We respond to verified requests in accordance with applicable privacy laws (GDPR, CCPA, and others).

7. CCPA and Data Selling Clarification

Jiyo does not sell personal data as defined under the California Consumer Privacy Act (CCPA).

Users have the right to opt out of any form of data sharing that qualifies as “selling” under applicable law.

8. International Data Transfers

Jiyo may transfer your personal information to countries where our servers or partners are located, including the United States, to operate and improve our services.

Such transfers comply with the EU–US, UK–US, and Swiss–US Data Privacy Frameworks (DPF), which provide safeguards for personal data protection.

We apply appropriate administrative, technical, and organizational measures to ensure confidentiality, integrity, and security during these transfers.

By using Jiyo, you acknowledge and consent to the international transfer of your data in accordance with applicable laws.

Jiyo acts as a data controller for the personal information processed under this policy.

9. Security

We implement encryption, access control, and continuous monitoring to protect your data against unauthorized access, alteration, or loss.

However, no system is entirely immune to risk. We encourage users to protect their login credentials and use the platform responsibly.

10. Enforcement and Reporting

Jiyo enforces this Privacy Policy through a dedicated Trust & Safety Team, which monitors compliance, investigates potential violations, and cooperates with legal authorities when necessary.

If you witness or suspect child exploitation either within or outside Jiyo, please contact:

• NCMEC (for the U.S., Canada, Australia, and New Zealand)
• Local police authorities (for Europe and other regions)
• ICMEC Global Hotline (for international cases)

11. Updates to This Policy

Jiyo may update this Privacy Policy from time to time to reflect regulatory changes, service updates, or improved user protection.

All updates will be posted within the app, and continued use of Jiyo constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Team at:

Email: csngame66@gmail.com

Official Website: www.wangjingjun.com